ITIL Foundation Handbook PDF ePub eBook

Books Info:

ITIL Foundation Handbook free pdf Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement.

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Details Book

Author : Stationery Office
Publisher : TSO
Data Published : 31 January 2012
ISBN : 0113313497
EAN : 9780113313495
Format Book : PDF, Epub, DOCx, TXT
Number of Pages : 310 pages
Age + : 15 years
Language : English
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