Usability Success Stories PDF ePub eBook

Books Info:

Usability Success Stories free pdf People spend increasing amounts of time and effort interacting with complex hardware and software products. Some of the products we interact with are easy to learn and easy to remember. Some are even a pleasure to use. Others are hard to learn, hard to use, and frustrate us at every turn. But it is not just the user that pays the cost in such cases. Poor usability also imposes significant costs on product producers. Companies that make hard-to-use products incur higher support costs, spend more on rework, and have less satisfied customers. These outcomes can be avoided by applying the techniques of usability engineering and user-centred design (UCD) during product development. This book shows how usability and UCD practitioners do this by studying users' needs and abilities, designing the product accordingly, and verifying the design through additional testing with users. Despite the positive return on investment for usability engineering activities, many organizations view usability engineering as a non-critical part of the product development process. This book seeks to change this by relating a number of cases where usability engineering contributed significantly to the solution of a business problem. Evidence is drawn from experiences within a range of private and public sector organizations showing how usability work can best be organized and executed within a business environment. The organizational factors that facilitate or impede the application of usability engineering are also discussed. The book clearly explains the barriers to be overcome as well as highlighting the factors promoting success. A wide range of applications are covered, including web-based e-commerce, medical devices and software, process control management systems, financial services applications, consumer desktop applications and interactive voice response systems. Usability Success Stories provides a valuable guide for business managers and technical staff as well as for practitioners within the field itself.

About Paul Sherman

Paul Sherman, PhD is Director of User-Centered Design and Usability at Sage Software, and Vice-President of the Usability Professionals' Association. He was also a Lecturer at the University of Texas at Dallas, where he designed and taught a course sequence in Human-Computer Interaction for the School of Behavioral and Brain Sciences.

Details Book

Author : Paul Sherman
Publisher : Gower Publishing Ltd
Data Published : 28 October 2006
ISBN : 0566086565
EAN : 9780566086564
Format Book : PDF, Epub, DOCx, TXT
Number of Pages : 250 pages
Age + : 15 years
Language : English
Rating :

Reviews Usability Success Stories

17 Comments Add a comment

Related eBooks Download

  • Rocket Surgery Made Easy free pdfRocket Surgery Made Easy

    It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5.000 to $10.000 for a usability consultant to conduct each round of tests..

  • Institutionalization of Usability free pdfInstitutionalization of Usability

    "Some argue the big advances in our impact on design and usability will come from better methods. Some argue they will come from earlier involvement in the development process..

  • Advances in Affective and Pleasurable Design free pdfAdvances in Affective and Pleasurable Design

    This volume discusses pleasurable design - a part of the traditional usability design and evaluation methodologies. The book emphasizes the importance of designing products and services to maximize user satisfaction..

  • Noise Channels free pdfNoise Channels

    To err is human- to err in digital culture is design. In the glitches. inefficiencies. and errors that ergonomics and usability engineering strive to surmount. Peter Krapp identifies creative reservoirs of computer-mediated interaction..

  • Basics Interactive Design free pdfBasics Interactive Design

    User Experience (UX) and User Experience Design (UXD) challenge existing usability models by changing the emphasis from task and usage to a broader understanding of experience and purpose..

  • Usability Success Stories free pdfUsability Success Stories

    Download Free Online Books. People spend increasing amounts of time and effort interacting with complex hardware and software products. Some of the products we interact with are easy to learn and easy