Supervision in the Hospitality Industry PDF ePub eBook

Books Info:

Supervision in the Hospitality Industry free pdf Supervision in the Hospitality Industry: Leading Human Resources, 7 th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. The text is enhanced from previous issues with more industry examples and the addition of key word definitions. It offers several new chapters on topics such as supervisors as leaders- goal setting- supervisory communication- suggestions for improving communications and social media communications- drivers of diversity- multiculturalism- social media recruiting- hiring suggestions- evaluating on-the-job performance and performance improvement- behaviors of leaders- team building- teaching methods for training- causes of conflict in the workplace- critical thinking example and question on discipline- supervising employees- supervisors delegating- and common mistakes in delegating.

About John R. Walker

John R. Walker, DBA, CHA, FMP, is a Fulbright Senior Specialists and the McKibbon Professor of Hotel and Restaurant Management in the School of Hotel and Restaurant Management at the University of South Florida, Sarasota-Manatee.

Details Book

Author : John R. Walker
Publisher : John Wiley
Data Published : 14 February 2012
ISBN : 1118071786
EAN : 9781118071786
Format Book : PDF, Epub, DOCx, TXT
Number of Pages : 528 pages
Age + : 15 years
Language : English
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