Service Operations Management PDF ePub eBook

Books Info:

Service Operations Management free pdf This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.

About Robert Johnston

Robert Johnston is Professor of Operations Management at Warwick Business School. Graham Clarkis Senior Lecturer in Operations Management at Cranfield School of Management and Director of the Executive MBA Programme. Michael Shulver is a Senior Teaching Fellow in the Operations Management Group at Warwick Business School where he is the Academic Director of the School's BSc in Management.

Details Book

Author : Robert Johnston
Publisher : Financial Times Prentice Hall
Data Published : 19 April 2012
ISBN : 0273740482
EAN : 9780273740483
Format Book : PDF, Epub, DOCx, TXT
Number of Pages : 488 pages
Age + : 15 years
Language : English
Rating :

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