Conflict Management for Managers PDF ePub eBook

Books Info:

Conflict Management for Managers free pdf Conflict Management for Managers takes a theory-to-practice approach, focusing on commons types of conflicts managers face. Because of the hands-on nature of conflict management skills, it provides opportunities for interaction and skill practice. The text is divided into four sections. The first section is an overview of the ways in which conflict management techniques and concepts can and should be applied to improve management and performance. Next, the book deals specifically with internal business disputes. The third section of the book focuses on the management of external disputes with customers and within the supply-chain. The last part of the book addresses disputes between regulators and the regulated.

About Susan S. Raines

Susan S. Raines, Ph.D. is an associate professor at Kennesaw State University and editor-in-chief of Conflict Resolution Quarterly

Details Book

Author : Susan S. Raines
Publisher : Jossey Bass Wiley
Data Published : 01 February 2013
ISBN : 0470931116
EAN : 9780470931110
Format Book : PDF, Epub, DOCx, TXT
Number of Pages : 496 pages
Age + : 15 years
Language : English
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