Managing Quality PDF ePub eBook

Books Info:

Managing Quality free pdf This popular and comprehensive text gives the reader an appreciation of the concepts and principles of total quality management (TQM) and serves as an authoritative source of reference for the many associated tools, techniques and systems. In the spirit of continuous improvement, the text has been extensively revised in order to reflect recent developments in the field. New to the fourth edition are chapters on:- The Received Wisdom on TQM Old Economy Businesses and the Quality Function Integrated Management Systems. The fourth edition also includes the latest information on ISO 9000 series of standards service management, and the Excellence Model. In addition, some of the material has been re-ordered and changes to terminology have been made in order to bring the book completely up to date.

About Barrie G. Dale

Barrie G. Dale is United Utilities Professor of Quality Management and Head of the Manchester School of Management, UMIST. He is co-editor of the International Journal of Quality and Reliability Management and a academician of the International Academy for Quality. His previous books include Quality Costing (Third Edition, 1999), Quality Improvement Through Standards (Second Edition, 1991) and The Road to Quality (1993), Working Partnership (1998), Managing Business Improvement and Quality (1998), Managing Quality and Human Resources (Second edition 1997), Total Quality Management (Blueprint 1999).

Details Book

Author : Barrie G. Dale
Publisher : Blackwell Publishers
Data Published : 12 May 2003
ISBN : 0631236147
EAN : 9780631236146
Format Book : PDF, Epub, DOCx, TXT
Number of Pages : 552 pages
Age + : 15 years
Language : English
Rating :

Reviews Managing Quality



17 Comments Add a comment




Related eBooks Download


  • Managing for Quality and Performance Excellence free pdfManaging for Quality and Performance Excellence

    Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices..


  • Quality Management Demystified free pdfQuality Management Demystified

    Get past the hype to discover what quality management programs really work. "Quality Management Demystified" provides the basic terms. concepts. and tools for defining. measuring. and managing quality..


  • Health Care Food Service Systems Management free pdfHealth Care Food Service Systems Management

    This practical text offers a systems approach to health care foodservice management. Part I introduces the reader to the principles of the systems approach to management. Part II presents foodservice systems in sequential order to correspond with the flow of resources through the various departments..


  • Managing for Quality and Performance Excellence free pdfManaging for Quality and Performance Excellence

    Packed with current examples. cases. and illustrations. market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE. 10e focuses on the fundamental principles of total quality and emphasizes high-performance management practices..


  • Total Facility Management free pdfTotal Facility Management

    The importance of effective facility management in enabling organizations to function efficiently is widely recognized. The fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners..


  • Managing Quality free pdfManaging Quality

    . This popular and comprehensive text gives the reader an appreciation of the concepts and principles of total quality management (TQM) and serves as an authoritative source of reference for the many